Frequently Answered Questions
What is ISO certification?
ISO Certification is a seal of endorsement from a certification body, certifying that a company’s system and processes are compliant with the requirements of a particular ISO standard.
ISO is a truncation for the International Organization for Standardization. It is an autonomous, non-legislative participation association, and the world’s biggest engineer of voluntary International Standards. The central secretariat is located in Geneva, Switzerland.
What are the benefits of ISO Certification?
When your company or business is ISO certified, it improves your brand image and market credibility. It also reinforces confidence in your clients, to enhance the business venture they share with you.
Achieving the ISO certification adds more credibility when you advertise about your company. You gain access to new markets, which strictly allow only ISO certified companies to operate.
When URS Middle East works with your company to acquire the ISO certification, we endorse the supremacy of the quality of your company its products, and its processes. The professional culture and employee morale is transformed and escalated to a standard above other standards.
While we help you to acquire the ISO certification, your company learns and understands new techniques to enforce continual improvement of business process approaches, prevent failure cost, and reduce waste. There are many other benefits your company will acquire when being ISO certified.
Who can issue the ISO certificate?
An approved Certification Body by the national/international semi-governmental recognized accreditation body, issues the necessary ISO certification after conducting the audit of the company’s profile, services and products. However, the accreditation body to conduct the audits and issue the necessary certification, after observing that the necessary stringent protocols and parameters have been met.
What is the difference between accreditation and certification?
Accreditation refers to the approval given by a government or semi-government agency to an independent certifying body to conduct audits and issue the seal of approval for ISO certification. In order to receive the accreditations, the certifying body has to pass stringent procedures and meet the compliances as per ISO 17021.
Certification refers to the process of the certifying body conducting audits of companies, who voluntarily request for ISO certification. Once the company has successfully passed the audits, it is certified to be ISO compliant.
What is the URS ‘Operational Safety Concept’?
The ‘Operational Safety Concept’ is a feature what we offer to our clients as a risk management support for their business. This concept is based on our extensive global experience of risk management and management systems certifications. Our clients are helped to determine the correct regulatory framework, through to system certification and monitoring and insurance to cover the complete aspect of your risk management controls and processes.
What ISO standards are good for my company?
When you file in a request, our expert team will analyze your case, understand its needs, and make the necessary recommendations, and will guide on how to achieve the certification.
There are several unique management standards, and it is a challenge to determine which standard will be beneficial for your business. The normal recommendation standard to begin with is the ISO 9001 quality management certification; since it is foundation standard on which other popular standards are based on. The central focus of the ISO 9001 quality management certification is customer service.
We have other quality management certification standards as well, but we will help you determine the most beneficial standard for your business.
If I am dissatisfied with my current Certification body, can I change it to URS Middle East?
As a customer you have the full freedom to change your certifying body, when you feel that they are failing to meet your business objectives. However, customer satisfaction being among our core values, we value and nurture the relationships we share with our client community.