ISO 9001 Awareness Training

Course Objective

The aim of this course is to familiarize with the fundamental topics of Quality Management Systems and the ISO 9000 series of Standards. This is an introductory course in the QMS developed by URS ME. On successful completion, the participants should have a reasonable understanding of QMS and ISO 9001 requirements.

Course Content

  • Concepts of quality and its historical evolution
  • Philosophy behind and the modern approaches to QMS
  • Philosophy & fundamental principles of ISO 9000 series of standards
  • Process approach to QMS
  • Detailed review of the requirements of ISO 9001 QMS standard
  • Measurement, analysis and improvement of process and product performance using ISO 9001 QMS as an effective tool
  • Improve customer satisfaction through effective implementation of ISO 9001

Who Should Attend

  • All levels of management who are involved in implementing ISO 9001 QMS
  • All those who are interested personally to learn about this internationally recognized QMS

Course Delivery

  • All courses are held at hotels and can be held at customers premises if required

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